Reviews

Auto Collision Craftsmen is run by Ernie and Donna Lanciano. They are not only knowledgeable about the repair and paint shop business, but also extremely friendly and always helpful. Together they make the repair of your vehicle worry free. Ernie is the auto body shop Owner & Manager of Auto Collision Craftsmen. He leads his team of bodymen and painters in all aspects of repairs. He has over 30 years of experience in auto body repair and auto body painting, with over 17 years of managing auto body shops. Donna is the Office Manager & Estimator. She has over 25 years of customer service experience, and 10 years of experience in the auto body shop business, writing estimates and coordinating with insurance companies.

Thank you to our wonderful customers. We are proud to offer auto painting and dent repair in our body shop. Please look at some of the testimonials we have received below. More testimonials about auto collision repair and auto paint repair are on the way. . .

“Auto Collision Craftsmen did such great work, I can’t wait to have another accident. All kidding aside, when they said my car would be ready on Thursday, it was! Not only that. They did a great job! I can’t say enough about these guys. Thanks Ernie & Donna.”

– Tom & Bridget, Klein

“Working with Donna and Ernie is very easy. They really care and take the time to explain what needs to be done and all costs involved. Very fair prices. Great work. No surprises. I will use them again and recommend them to my family and friends. Many thanks.”

– Marla Gartenhaus

“OMG, it was the least painful accident I have ever had. They walked me through the process, and told me just what to expect. I never thought they would make it look like new again, but they did. I have already told all of my friends about these guys. Love all of the dog pictures on the wall. Donna & Ernie, you guys are the best!”

– Rita Storm

“The Best of the Best! I highly recommend Auto Collision Craftsmen for all your auto body work. The quality of their work is second to none. Unfortunately I have a couple teenage drivers that have had a few mishaps with our cars in recent years and have become familiar faces around the body shop. Because of their warm and friendly customer service I feel like I now have a friend in the auto body business. Thanks Ernie and Donna.…”

– Pete

“Superior workmanship!! Best service and craftsmanship that you can find…friendly, dependable, and prompt service with reasonable rates; I would not take my vehicles anywhere else!”

– McAuduley Park, Potomac, MD

“Ernie and Donna’s efficient craftsmen have always given us back our vehicles as good as new. Ernie’s experience of over 35 years in every facet of this trade insures the quality control necessary for these repairs. They have accomplished repairs on a fleet I owned of over 60 vehicles. They know how to work for a contractor that requires quick turn-around of vehicles with repairs done right the first time. In addition they have repaired my wife’s and children’s cars. I have had the privilege of knowing them for over 25 years and have found their integrity and abilities unique to their industry. I recommend them to all my friends and anyone needing their car repaired properly the first time and as quickly as possible while still maintaining the craftsmanship that is true to their business name.”

– Wayne Past, President and CEO

“When I first saw our 1999 Volvo S70 after the accident I was devastated. The whole front of the car was totaled. When initially told by the insurance company that the car was a total loss I was not sure what I would say to my daughter. It was her first car and there was great emotional attachment, even to the point that she had named it “Alvin”. But thanks to you and your exceptional staff the car has been literally “Resurrected” and reunited with my daughter. You all are truly “Miracle Workers” and I cannot express my amazement, joy and sincere thanks for a job so well done. You are hands down the best Auto Body Repair Shop in the Gaithersburg area…period.”

– David Stitzlein, Retired Naval Officer